Return

<p><strong>Returns with DHL</strong><br />You don't want to keep all the parts from your online shop order?
 You can return the goods within 14 days of submitting your cancellation declaration or of receiving the goods if you exercise your right of cancellation by returning the goods alone. The goods must be in unworn condition and the labels must not have been removed. 
The return is free of charge for you.<br /><br />1.) Please create the required return label and return slip. To do this, log in to your customer account and select the action &bdquo;Returns&ldquo; under the menu item &bdquo;My orders&ldquo;.<br /><br />2.) After printing out the returns form, please place it in the parcel and seal it.<br /><br />3.) Stick the returns label you have created on the parcel so that it is clearly visible.
 The return address is: </p>.
<br />Zerres Retail GmbH &amp; Co. KG <br />Zerres Store Webshop<br />Regioparkring 1 <br />41199 M&ouml;nchengladbach.<br /><br />4.) You can then drop off the package at the nearest post office/DHL outlet. <br /> <br /><strong>Returning the goods to the Zerres Factory Store M&ouml;nchengladbach</strong><br />Alternatively, you also have the option of returning the items to be returned within 14 days of submitting your declaration of cancellation or from receipt of the goods. in the event that you exercise your right of cancellation solely by returning the goods to our Factory Store, Regioparkring 1, 41199 M&ouml;nchengladbach. Please bring the invoice receipt with you. <br /><br /><strong>The refund of the equivalent value of the goods will be made in each case via the method of payment chosen when ordering.</strong></p>